Aegis Concierge Medical operates on a membership model and does not bill insurance for visits. This structure allows us to focus on personalized care, longer appointments, direct physician access, and preventive health — without the limitations often imposed by insurance companies. Patients are responsible for their monthly membership fee, which covers the services included in their plan.

Yes. While Aegis does not bill insurance for membership services, you may continue to use your health insurance for laboratory testing, imaging studies, specialist visits, prescriptions, and other healthcare services outside of your membership. We can also help identify cost-effective cash-pay options when appropriate.

Members have direct access to Dr. Wilford through secure messaging and virtual visits. Most messages receive a response within one business day, and urgent concerns are typically addressed much sooner. Our goal is to provide timely access and help you avoid unnecessary urgent care or emergency room visits whenever possible.

Absolutely. We offer membership options for individuals, couples, and families. Concierge medicine can be especially valuable for families seeking convenient access to care, preventive health guidance, and a trusted physician who understands their medical history and goals. Membership availability for children may vary based on age and state-specific regulations.

Virtual visits are conducted through a secure, HIPAA-compliant telehealth platform and can be accessed from your smartphone, tablet, or computer. Many common medical concerns can be evaluated and treated remotely, including acute illnesses, medication management, chronic disease follow-up, weight management, hormone replacement therapy, preventive care discussions, and review of labs and test results. Virtual care allows you to receive expert medical guidance from the comfort of your home, office, or while traveling.

Some medical concerns require a hands-on physical examination, diagnostic testing, or procedures that cannot be performed virtually. If an in-person evaluation is needed, we will help coordinate appropriate care through local healthcare providers, urgent care centers, specialists, or emergency services when necessary. Our role is to remain your trusted healthcare partner and help guide you to the right level of care while ensuring continuity and follow-up.

Aegis Concierge Medical provides virtual care in states where Dr. Wilford is licensed to practice medicine. As licensure expands, additional states will be added. Contact us to confirm current availability in your state.

Concierge medicine is ideal for individuals and families who value personalized healthcare, direct physician access, proactive wellness planning, and a stronger relationship with their doctor. If you are looking for healthcare that prioritizes time, communication, prevention, and convenience, concierge medicine may be an excellent fit.

Concierge medicine is a membership-based healthcare model that provides patients with enhanced access to their physician, longer appointments, and personalized care. By limiting the number of patients in the practice, your physician has the time and availability to deliver a level of care that traditional, high-volume practices simply cannot match.

In a traditional practice, physicians often manage panels of 2,000 or more patients, resulting in long wait times, short visits, and difficulty reaching your provider. Aegis limits panel size so Dr. Wilford can offer same-day or next-day availability, direct communication, unhurried appointments, and a focus on prevention and long-term health — not just treating problems after they appear.